Healthcare - Temporary Technician

Custom Computer Specialists•New Hyde Park, NY

31d•Onsite

About The Position

We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. OVERVIEW The Technician is responsible for installing, configuring, and supporting workstations and peripherals for a large healthcare client organization. This role includes deploying new equipment, integrating devices into the network environment, and performing EPIC EMR testing on both new and existing workstations to ensure Go-Live readiness. The ideal candidate has hands-on experience with workstation imaging, hardware and software installation, configuration, and troubleshooting, along with strong interpersonal, customer service, and organizational skills. A valid driver’s license is required, as daily travel is expected throughout Long Island, the five boroughs of NYC, and Westchester County. Mileage reimbursement and approved technical certification reimbursement are provided.

Requirements

Strong ability to troubleshoot hardware and software issues
Working knowledge of wireless devices and network integration processes
Excellent customer service and interpersonal skills
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Ability to work independently as well as collaboratively within a team
1–2 years of experience in hardware and software installation or integration

Nice To Haves

CompTIA A+ certification
Lenovo and/or Apple certifications

Responsibilities

Travel to client locations across Long Island, NYC (five boroughs), and Westchester County, transporting hardware as needed
Image, configure, and deploy workstations following established SOPs
Install and integrate desktops, laptops, tablets, and related hardware/software into the network environment
Install, configure, and troubleshoot peripherals, including printers, document scanners, badge readers, signature pads, and barcode scanners
Perform EPIC EMR testing to validate device readiness for application Go-Live
Test and troubleshoot workstation hardware, software, and peripheral functionality
Survey, inventory, and document existing workstation hardware and software
Remove, catalog, and replace legacy workstation equipment as required
Maintain accurate documentation, including inventory records, issue resolution, and client sign-off
Provide post-installation and post-deployment support as needed
Collaborate with end users to ensure expectations are met or exceeded and obtain formal sign-off on completed work
Perform other job-related duties as assigned

Benefits

Competitive salaries
Medical and dental plans
Company paid vision and short and long term disability plans
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
401K with employer match
Tuition reimbursement
Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
Company paid life Insurance
Paid holidays and vacation
Technical certification gift card rewards program