BFT Temporary Program Manager

Mass General Brigham•Somerville, MA

5d•Onsite

About The Position

Mass General Brigham’s youth programs are built upon the commitment of the system to foster a diverse workforce in the healthcare field and a strong belief that educational and employment opportunities are vital for community wellness. The youth programs work in partnership with local schools and service students from 9th grade to college, to offer year-round internships, summer internships, after school programming, social emotional supports, enrichment and academic tutoring, and more. Reporting to the Program Director of Youth Programs, the Program Manager is responsible for leading the Summer Program and Alumni engagement strategies within MGB Youth Programs. This role plays a critical part in supporting high school students during their summer career exploration experiences and continuing that support as they transition into college, careers, and beyond.

Requirements

Bachelor’s degree required
3 – 5 years’ experience working in youth development programs required.
Demonstrated understanding of youth development principles and trauma informed practice.
Proficiency in Microsoft Office required.

Nice To Haves

1 - 2 years of supervisory/management experience strongly preferred.
Experience in working with multidisciplinary teams (youth development staff, social workers, administrators, evaluators, community members).
Experience working with young people in an academic and non-academic settings, using a trauma informed practice.
Excellent written and verbal communications skills and the ability to tailor messaging to meet the needs of the audience.
Experience planning and hosting community events, program retreats, focus groups, learning workshops, and other convenings.
Ability to recruit, train, and mentor staff and interns with a particular emphasis on professional development.
Effective financial and analytical skills, including ability to develop and monitor budgets.
Knowledge of current trends in workforce development.
Ability act strategically and with flexibility to operationalize multiple competing tasks, priorities, and deadlines, asking for help and delegating as needed.
Demonstrated experience developing and implementing programs, including budget management, strategy development, personnel management and oversight, and creating data collection and tracking models.
Experience utilizing data as a tool to evaluate performance and identify improvement opportunities.
Demonstrated experience cultivating, managing, and maintaining complex community relationships with a diverse set of internal and external stakeholders.

Responsibilities

Maintain an onsite presence four (4) days per week across hospital campuses and program sites to provide visible leadership and real-time operational support.
Oversee the day-to-day operations of the Summer Jobs Program, ensuring a high-quality experience for students, supervisors, and community partners.
Conduct regular site visits to monitor student engagement, attendance, and workplace success while serving as the primary point of contact for assigned placements.
Provide immediate support to students and supervisors by addressing concerns, resolving issues, and escalating matters as appropriate.
Partner with department supervisors to ensure meaningful learning experiences, clear communication, and successful student placements.
Facilitate onsite office hours, program events, orientations, and professional development activities throughout the summer.
Monitor student attendance, professionalism, and compliance with program expectations, maintaining accurate documentation as needed.
Collaborate closely with the Youth Programs leadership team to ensure consistent communication, operational excellence, and successful program implementation.
Foster a positive, inclusive, and supportive environment that promotes student success and engagement.
Perform other duties as assigned in support of the Summer Jobs Program.