Temporary Employment Services (TES) - Temporary Package Window Handler

Carnegie Mellon University•Pittsburgh, PA

2d•Onsite

About The Position

This role supports campus residential operations by helping manage incoming student package deliveries and ensuring efficient package distribution services. Carnegie Mellon University's Temporary Employment Services (TES) acts as a trusted resource for departments across the campus, providing opportunities to showcase expertise in a collaborative and professional environment. This is a full-time temporary position offering valuable on-the-job training and applied experience in financial and administrative operations, comprehensive benefits, and a clear pathway for long-term career growth within the community.

Requirements

High school graduate or GED required; a combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Successful completion of a background check.
Basic computer proficiency and ability to learn operational systems.
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Ability to work effectively both independently and collaboratively within a team environment.
Ability to manage multiple priorities in a fast-paced setting.

Nice To Haves

Prior customer service experience preferred

Responsibilities

Receive and organize incoming packages from multiple delivery carriers, including Amazon, FedEx, UPS, USPS, and other providers.
Sort and store packages accurately within designated pickup areas.
Assist students at the package pickup counter and provide excellent customer service.
Locate, process, and distribute packages to students in a timely manner.
Support package tracking and inventory processes using computer-based systems.
Maintain organized workspaces and ensure package storage areas remain orderly and accessible.
Communicate and coordinate with Housing and other campus partners as needed.
Follow established safety procedures and operational guidelines.
Perform additional package operations support duties as assigned.