Temporary Office Assistant II/III Pool (Blythe, CA)

County of Riverside•Blythe, CA

5d•$18 - $18•Onsite

About The Position

The County of Riverside Temporary Assignment Program (TAP) is seeking skilled and motivated individuals to serve as Temporary Office Assistants II/III in various departments. This is an opportunity to contribute to a team that supports public services throughout the county. A candidate pool will be established to fill current and future vacancies in the Blythe, CA area. Key responsibilities include demonstrating empathy and maintaining confidentiality with clients, managing and routing incoming calls professionally, and performing high-volume data entry, filing, and document scanning. Positions in the District Attorney's Office and Probation department require a law enforcement background investigation. Bilingual applicants fluent in Spanish are especially sought and will receive an incentive after passing a proficiency exam. TAP assignments are temporary, at-will, and compensated at an hourly flat rate.

Requirements

Correct grammar, spelling, and punctuation
Office procedures, including preparing correspondence and reports
Filing, indexing, and cross-referencing methods
Principles, methods, and equipment used in information processing
Perform clerical work and quickly learn the specific operation of the office
Make decisions in standard procedural matters without immediate supervision
Prepare and maintain accurate records and reports
Make arithmetic calculations rapidly and accurately
Understand and follow written and oral instructions
Establish and effective working relationships
Operate a variety of standard office equipment
Two years of clerical experience (for Office Assistant III Option I)
One year of clerical experience (for Office Assistant III Option II & III)
Understand the capabilities and applications of information processing equipment considering the requirements of the unit
Use initiative and judgment in setting up formats for a variety of documents
Provide guidance to and train staff
Proof and correct copy into acceptable final form
Store and retrieve a variety of documents and subdocuments
Meet departmental production and accuracy standards
Skill to type 40 words per minute may be required
Applicants must be legally authorized to work in the United States at the time of application.
Criminal background investigation, which involves fingerprinting.

Nice To Haves

Law enforcement background investigation (for District Attorney's Office and Probation department)
Fluent in Spanish

Responsibilities

Assist the public by referring them to sources of information, giving out standard forms, explaining how to complete them, and answering requests for factual information by consulting various available sources.
Insert and extract materials from subject matter files, classify material by nature of subject matter, and prepare new file folders as needed.
Maintain informational or operational records; answer telephone and assist callers by providing information, taking messages, or routing calls to others.
Type a variety of information such as statistical and budgetary tabulations, reports, manuscripts, contracts, pamphlets, letters, charts, and other documents from rough, plain, corrected copy, or dictated material utilizing information processing equipment.
Utilize formerly recorded material to create new documents or files, incorporating all revisions; independently set up formats for reports, files, letters, and dual and multi-column documents, taking into consideration the special needs of originator.
Gather information from a variety of source documents; establish and revise glossaries utilizing stored keystrokes; create multi-page documents with headers and footers; set up merged documents.
Compile, store, and maintain a system of information retrieval on tapes or disks; edit copy for errors; compose routine letters on factual subjects; make out bills, abstracts, orders, notes, permits, licenses, etc.
Receive fees when the amount is readily obtainable by simple computations or from fixed schedules; prepare receipts and accounts for money.
Compare a variety of documents such as purchase orders, receival slips, and others to make extensions, batch totals, and to check for mathematical accuracy and general completeness.
Post data, types, encode, and transmit alphanumeric and numeric data from source documents; key in commands to locate files; enter, store, retrieve, and delete information in order to update records and/or data bases.
May verify the accuracy of information entered, and correct errors in transmission.
Make computer inquiries to retrieve information and to print reports; may align carriage tapes and forms to print records, mailing lists, roster indexes, and similar listings; maintain informational and operational records.
Serve as a receptionist and schedule appointments; as a secondary responsibility, may operate a telephone switchboard.
Perform complex clerical work requiring the application of laws, policies, procedures, and specialized terminology; prepare and process materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology and various applicable laws in order to obtain the necessary data.
Give information to the public or interdepartmental representatives in situations where judgment and interpretation of departmental policies and regulations are required.
Review a variety of reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances; answer questions involving searching for and summarizing technical data, laws, policies, or procedures.
Compile a variety of narrative and statistical reports, which requires locating sources of information, devising forms to secure the data, and determining proper format for finished reports.
Design or revise office forms; set up and maintain complex filing systems.
Initiate replies to routine correspondence; compose correspondence and other materials requiring the application of subject matter knowledge and discrimination in the selection of data.
May provide technical guidance and/or training to clerical staff; may assign and review the work of clerical staff; prepare and revise written procedures.
Type a wide variety of complex material such as difficult statistical and budgetary tabulations, highly confidential reports and letters, priority manuscripts or contracts, and other specialized documents from rough, plain, corrected copy, or dictated material utilizing information processing equipment.
Develop automated files and maintain the storage of tapes and disks; develop and revise standardized formats for documents for the department; operate peripheral equipment.
Isolate and resolve equipment and procedural problems; perform backup of systems and maintain archived record library and reference logs; serve as technical expert on the operation of information processing equipment.
Demonstrating empathy and maintaining strict confidentiality with clients
Managing and routing incoming calls with professionalism
Performing high-volume data entry, filing, and document scanning