Temporary Meetings & Events Server, The Statler Hotel

Cornell University•Ithaca, MI

1d•Onsite

About The Position

The Statler Hotel, located on Cornell University's campus, serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration. It provides students with hands-on experience in hospitality management, combining modern elegance with the vibrant energy of campus life. The hotel features over 150 rooms and state-of-the-art conference facilities, hosting numerous important events and meetings, and is committed to excellence in service and hospitality education. The SC Johnson College of Business at Cornell University, which encompasses the Nolan College, aims to transcend traditional business boundaries and inspire leaders to build sustainable, shared prosperity. The Temporary Meetings & Events Server's primary responsibility is to provide superior personalized service to guests while serving food and beverages. This role requires a high level of competency regarding beer, wine, spirits, and cocktails. Additionally, servers act as educators and mentors to student staff, working closely with them to cultivate hospitality and leadership skills. Other duties include presenting and processing guest payment, maintaining and requisitioning stock, setting up and/or breaking down event floors, and maintaining proper cleanliness of service areas. All members of the community are expected to foster a culture of belonging and a psychologically healthy work environment.

Requirements

Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
Must be a minimum of 18 years of age to serve alcohol.
1+ years serving experience.
Must be knowledgeable in the sale and service of alcoholic beverages.
Basic reading and writing skills required.
Ability to learn Point of Sale systems and functions.
Able to work standing for extended periods of time.
Able to work flexible hours with variable start/end times, evenings, holidays, weekends, special events, a work schedule that may be subject to change on short notice.

Nice To Haves

3+ Years Serving Experience.
Experience in high volume bar environment.
Previous management experience.
Safety certification in food handling; is knowledgeable of food allergens.

Responsibilities

Provide superior personalized service to guests while serving food and beverages.
Hold a high level of competency regarding beer, wine, spirits, and cocktails.
Serve as educators and mentors to student staff, working closely with students to cultivate hospitality and leadership skills.
Present and process guest payment.
Maintain and requisition stock.
Set up and/or break down of the floor.
Maintain proper cleanliness of service area.
Perform other side duties.
Foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.