Temporary Housing Facilities Specialist

American University•Washington, DC

6d•Onsite

About The Position

The role of this position is to help provide a safe, functional, clean, and attractive living and learning environment within housing residential facilities. Through in-the-field support this position evaluates in-room amenities and rental products for repair or replacement; delivers and installs furniture including bed lofts; and organizes and inventories storage rooms. Additionally, this position provides general support in the day-to-day operation of residential facilities, including quality control inspections. This position also supervises student staff serving in the Residential Maintenance Crew role as they support the assessment, delivery, and management of residential facility assets provided and overseen by the Housing Facilities Specialist. This position reports to Associate Director of Housing Operations and works in tandem with one additional Housing Facilities Specialist and is a part of the overall Housing Operations Team. The Housing Operations Team is responsible for the daily operation of 13 residential buildings, including the supervision of the Residential Maintenance Crew positions.

Requirements

High school diploma or equivalent.
0 - 1 years of experience in property management, facilities management, construction/maintenance, furniture delivery/installation, event set-ups.
Knowledge of basic safety practices.
Communication and organization skills.
Computer Knowledge (MS Office/Lotus).
Must understand, enforce, and adhere to all relevant policies and procedures as set forth by Housing and American University, particularly policies relating to the safety and security of the residence halls.

Nice To Haves

Community College or Trade School.
1 - 2 years of experience as a Helper/Assistant operating and maintaining a building or property.
1 - 2 Years experience providing customer service.

Responsibilities

Onsight Facilities Maintenance: Provide courteous, pleasant, and efficient service to the residence halls through assisting with its upkeep and maintenance. This will include minor repairs, preventative maintenance, furniture moving, lounge set-ups, and other duties as assigned.
Building Inspection: Conduct building inspections as a part of a quality assurance program. Inspect for vandalism, damages, and check on status of open work-orders. File appropriate maintenance request and work orders for necessary follow-up.
Inventory Management: Inventory and organize storage rooms. Track placement of furniture and have a comprehensive understanding of inventory on hand. Inventory central work supplies, stock, and equipment.
Ad-hoc Facilities Support: Perform other duties as assigned including event set-ups, basic cleaning of equipment, posting of work notices and service outages, packing of office and residential belongings for transport, and ensuring that the Housing Operations Team and the larger Housing & Residence Life Team meets their objectives.
Vendor Service: Escort and provide building/room access to third party vendors and contractors.
Recordkeeping and Customer Service: Complete paperwork and various administrative tasks as directed by the Housing Team, to ensure accurate record keeping.
Department Meetings and Seminars: Attend various meetings and training to stay up-to-date on Housing operations, to learn new skills procedures, and to increase job performance.