Temporary Graduate Student Services Assistant

University of Denver•Denver, CO

10d•$21 - $21•Onsite

About The Position

We are looking to fill a temporary, non-benefitted position in the Office of Graduate Education. The position will start as soon as February 16, 2025. The Office of Graduate Education is open Monday – Friday, 8am-4:30pm and this position is approved to work 30 hours per week during these times; additional hours may be available depending upon the office’s needs. The position will not exceed 1,000 hours in a calendar year. The position is expected to go up until the beginning of September and may be eligible for extension depending on the needs of the office and if the position has not exceeded 1,000 hours. The duties include a broad range of administrative duties for the Office of Graduate Education with a focus on graduate student services. The ideal candidate is detail oriented, works well independently, and excels in a fast-paced setting that requires cyclical and recurrent processes. This is a non-benefited position not to exceed 1,000 hours in a calendar year. Essential Functions While upholding and following University policies and procedures, the following duties are required for this position:

Requirements

Bachelor's degree
A minimum of one year of administrative office experience
Attention to detail and problem-solving skills
Intermediate use of Microsoft Office software, including Excel
Capable of quickly learning and using new software systems including University Banner records system
Exercise discretion and good judgment
Perform simple mathematical calculations
Dependable and able to work well with others in a team environment
Self-motivated and able to work well independently with minimal supervision
Extremely organized and able to multi-task various projects and priorities
Communicates effectively and professionally, both orally and in writing with students, departments, and administrative offices on campus
Ability to gather data, compile information, prepare evaluations and clearly explain outcomes to departments and students.

Nice To Haves

University student services experience
Experience using a student database system, such as Banner
Experience reviewing and evaluating university curriculum

Responsibilities

Must be available to work 30 hours each week on campus Monday-Friday from mid-February through the beginning of September, except for University holidays and closures.
Complete a thorough review of all documents on file for students who have applied to graduate and prepare a high volume of graduation evaluations to be sent to departments and students.
Work with the student services team and departments to correct student degree audits and records which may need course substitutions, waivers, or coursework placed in the proper category
Collaborate with departments to review student academic information and clearly, politely, and effectively communicate with students regarding remaining degree requirements.
Review and approve formatting of theses and dissertations before final submission to the University and provide feedback to students.
Assist with the spring commencement ceremony, including the review and update of the commencement program, responding to inquiries regarding commencement and graduation and assisting with the line-up of students the day of the ceremony.
Perform clerical and administrative duties, as required, to support the student services areas.
Maintain good communication and provide excellent customer service to students, departments, and administrative staff.
Serve as a back-up receptionist, answering phones, greeting visitors, and answering general questions.