Temporary Authorization Coordinator
About The Position
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. The Authorization Coordinator ensures accurate, timely management of client service agreements for the Disability Services (DS) division. This role focuses on high-volume data entry, precise record maintenance, and proactive communication with internal teams and regional center partners. By ensuring service authorizations are correctly documented and discrepancies are quickly resolved, the Authorization Coordinator supports smooth billing operations and quality client service.
Requirements
- Exceptional attention to detail and organizational skills for high-volume data management
- Strong communication skills for effective collaboration with internal teams and external partners
- Ability to work independently while meeting tight deadlines and productivity standards
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Discretion and professionalism in handling sensitive and confidential information
- 1-3 years of customer service, data entry, or related operational experience
- Ability to meet deadlines and maintain accuracy under pressure
- Reliable attendance and flexibility to adapt to changing priorities
Responsibilities
- Accurately collect, organize, and input a high volume of client service authorization data into the billing system across multiple branch locations.
- Monitor and resolve authorization issues by collaborating with branch teams and communicating promptly with regional center partners.
- Partner with accounting staff to research and correct billing discrepancies related to service authorizations.
- Maintain accurate records and follow established protocols to safeguard confidential information.
- Provide clear, timely updates to internal and external stakeholders to ensure seamless billing and service delivery.
- Support team projects and other duties as assigned to enhance operational efficiency.
Benefits
- Learn more about 24 Hour Home Care's benefits for temporary employees here!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
