Temporary Associate

Tapestry•Hershey, PA

About The Position

The Stylist serves as a trusted, knowledgeable advisor who helps customers select products suited to their aesthetic and lifestyle. The Stylist works with customers to discover and express their personal style and shows them how to incorporate Kate Spade products into their existing wardrobe. This role combines customer engagement, styling, and sales. It involves building customer connections through product knowledge and storytelling, offering styling advice and complete looks, supporting purchase decisions, and maintaining operational excellence in the store. The position requires a flexible schedule to meet business needs, including nights, weekends, busy season, and high-traffic retail days, including public holidays.

Requirements

Professional selling skills and exceptional interpersonal and communication abilities.
Prior experience in a retail environment.
Ability to multitask, prioritize, and work collaboratively in a team setting.
Social media awareness and willingness to learn omni/virtual selling techniques.
English proficiency, or local language proficiency as applicable to the market.
Ability to work a flexible schedule, including nights, weekends, busy season, and high-traffic retail days such as public holidays.
Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Greet guests warmly and confidently, demonstrating strong product knowledge.
Listen actively and ask follow-up questions to understand customer needs.
Provide styling advice, suggest add-ons, and create complete looks.
Show customers different ways to wear products and encourage them to explore new styles.
Guide customers through purchase decisions and provide a seamless checkout experience.
Reinforce customers’ choices and invite them to return.
Drive results through customer connections and storytelling.
Demonstrate knowledge of the brand and product attributes across categories.
Maintain operational excellence, including stockroom organization and POS transactions.
Give and receive feedback in an honest, constructive manner.