Temp New Patient Registrar

The US Oncology Network • Peoria, IL

7h • Onsite

About The Position

Illinois CancerCare is seeking a friendly, detail-oriented Temporary New Patient Registrar to work for approximately 3 months at the Peoria clinic. As a key member of our front office team, you’ll be the first point of contact for patients and guests, helping ensure a smooth and welcoming experience from check-in through registration. You’ll play a key role in supporting our mission by accurately collecting patient information, verifying insurance, and welcoming patients while delivering exceptional customer service.

Requirements

• High school diploma or GED (required)
• Familiarity with medical terminology and EMR systems
• Strong customer service and communication skills
• Ability to multitask and remain calm in a fast-paced environment

Nice To Haves

• Experience in a medical office setting preferred

Responsibilities

• Greet and check in patients, families, and visitors at our Peoria clinic.
• Complete new patient registration, including verifying demographics, collecting insurance details, and uploading documents to the EMR and billing systems.
• Explain and obtain signatures for required forms (HIPAA, Financial Agreement, E-Prescribing, etc.).
• Escort patients to designated areas such as labs, pharmacy, or treatment pods.
• Monitor schedules and insurance eligibility software for updates and changes.
• Identify potential financial hardship cases and provide appropriate information.
• Assist with billing questions, walk-ins, and seasonal insurance updates.
• Support all roles within the Patient Registration Team, including scheduling and front desk duties.
• Maintain professionalism and confidentiality in accordance with HIPAA and Illinois CancerCare policies.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees