Full Time Teller - Morristown

Eastman Credit Union•Morristown, TN

8d•Onsite

About The Position

Eastman Credit Union is seeking Full Time Tellers for its new Morristown Branch, opening in Q4 2026. Prior to the branch opening, the selected candidate will be assigned to a Greeneville, TN or Rogersville, TN branch. Upon the Morristown Branch opening, the role will transition to the new location. This is an opportunity to grow with the organization and play a key role in expanding its field of membership. The ideal candidate will exhibit professionalism, excellent communication skills, leadership ability, self-awareness, flexibility, integrity, loyalty, and dedication. Eastman Credit Union offers competitive pay, benefits, promotional opportunities, and a strong culture, with high expectations for performance.

Requirements

High standards of professionalism and customer service.
Excellent communication skills.
Leadership ability.
Self-awareness.
Flexibility.
Integrity, loyalty, and dedication.
Availability Monday–Friday between 7:15 a.m. and 6:00 p.m.
Business casual professional attire and conservative grooming required at all times.

Responsibilities

Perform teller transactions accurately and efficiently, using teller cash recyclers (TCR) or curbside when applicable.
Comprehend True Checks check acceptance recommendations and place appropriate check holds when necessary.
Ensure accurate balancing of cash drawer - analyze transactions to recognize and resolve outages.
Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures.
Maintain up-to-date knowledge of relevant regulations (including BSA, Reg CC, and OFAC).
Access account information for members proficiently (i.e., multiple ownership of individual accounts, overdraft protection, deductions and allocations, Statement Viewer, EWS, etc.).
Maintain a pleasant, positive, and helpful attitude when dealing with members and co-workers.
Process foreign currency.
Accept wire transfer requests.
Perform account file maintenance.
Create and replace plastic cards.
Perform and adhere to notary public duties.
Redeem and coordinate the transfer of savings bonds.
Assist with safe deposit box entry.
Adhere to the Service Excellence Expectations.
Assist in creating and maintaining an Every Member, Every Time culture.
Adhere to Mystery Shop expectations (Empathy, Reliability, Responsiveness, Assurance).
Identify and support self-improvement opportunities.
Demonstrate team player qualities.
Volunteer to assist other staff whenever possible.
Assist others within ECU.
Attend and participate in Team meetings.
Support ECU’s Mission, Vision, Strategic Intent, Values, Policies, Guidelines and Management’s decisions.
Identify cross-servicing opportunities.
Demonstrate exceptional attendance and punctuality.
Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time).
Document overtime, PTO and UTO.
Review timecard daily for overtime and report to manager for possible remediation.
Be flexible when needed during scheduled time off.