Teller Part Time Foster City

Wells Fargo & Company•Foster City, CA

5d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network in a front-line, customer-focused role. The Teller supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions while providing a welcoming and reliable experience. As a primary point of contact, the Teller represents the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping identify customers’ needs and introducing helpful products, services, and digital tools. The Teller connects customers with the appropriate banker for detailed product conversations and works with branch teammates to keep daily operations running smoothly and deliver a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including understanding needs, asking effective questions, and clearly explaining solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to identify customer needs, recognize referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand everyday financial needs; connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Work a schedule that includes Saturdays.