Part-Time Teller (20 hours per week) - Hobe Sound

Seacoast Bank Careers•Hobe Sound, FL

6d•Onsite

About The Position

This is a part-time Teller position requiring 20 hours per week. The role involves building relationships with customers, understanding their financial needs, and matching them with Seacoast Bank products and services. It also includes processing transactions accurately, adhering to banking regulations, and contributing to a positive team environment. The position requires flexibility in scheduling and proficiency with technology.

Requirements

High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
Able to work independently and exercise a high degree of initiative.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.

Nice To Haves

Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.

Responsibilities

Exhibit consistent relationship building including preparing for customer interactions, building rapport, and utilizing questions to understand customer financial goals.
Match customer needs to Seacoast Bank products and services and confidently explain them.
Create and enhance relationships based on customer needs and ask for referrals.
Exhibit good listening skills and speak clearly and persuasively.
Respond promptly to customer needs and requests, seeking assistance for complex matters.
Balance business needs with customer requests while managing potential risk to the bank.
Embrace new technology and stay updated on industry changes.
Participate in community, charitable, or civic events.
Exhibit strong work ethics and teamwork, collaborating with associates.
Develop an introductory understanding of consumer deposit and lending products and processes.
Develop proficiencies in outbound calling processes and identify referral opportunities.
Observe presentations regarding banking products/services.
Develop a strong understanding of customer-facing technology and assist customers with self-service products/processes.
Process checks, cash, and negotiable instrument transactions adhering to bank policies and procedures.
Ensure branch adherence to AML/BSA requirements, audit procedures, operational procedures, dual control, security, and Business Continuity.
Assist in remediating audit/scorecard/QC deficiencies.
Proactively resolve customer concerns in a timely, professional, and positive manner, escalating issues as needed.
Balance cash drawer daily and monitor own work for accuracy.
Follow instructions and respond to management direction to resolve customer objections and problems.
Adhere to Seacoast Bank’s Code of Conduct.
Follow all safety and security procedures.
May be assigned vault responsibilities.