Teller (Full Time) - Winnie
About The Position
The Teller position performs numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks. This role also involves promoting the bank’s products and services and providing excellent customer service. The Teller represents the bank in a courteous and professional manner, operates an online teller terminal, and maintains the privacy of customer information. The position also involves cross-selling Bank products and services and ensuring that work areas are clean, secure, and well maintained. Additional duties may include performing night drop functions and related clerical duties as assigned.
Requirements
- High school graduate or equivalent.
- Understanding of Bank operations preferred.
- Mentor Program completion.
- Completion of all required training and webinars in 90-day plan.
- Proficiency in DNA Standard/UX.
- Understanding of CTR/MIL.
- Proficiency in IVIEW.
- Product Knowledge.
- ATM Balancing.
- Proficiency in WITS/Wires - min. domestic.
- Risk Management Skill.
- Dual Control knowledge.
- At least one year of related experience/cash handling preferred.
- Previous Teller experience preferred.
- Good communication skills.
- Professional appearance, dress, and attitude.
- Good math skills.
- Good typing skills.
- Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
- Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
- Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.
- Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
- Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
- Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.
Nice To Haves
- Understanding of Bank operations.
- At least one year of related experience/cash handling.
- Previous Teller experience.
Responsibilities
- Processing deposits and withdrawals.
- Posting to general ledger accounts.
- Cashing negotiable items.
- Processing loan payments, savings bonds, and cashier’s checks.
- Promoting the bank’s products and services.
- Providing excellent customer service.
- Verifying and balancing cash daily.
- Detecting and resolving discrepancies promptly.
- Offering other Bank products to meet customer needs and strengthen relationships.
- Following Teller procedures consistently and adhering to compliance requirements.
- Establishing and maintaining effective, professional business relations with clients.
- Ensuring that client requests and inquiries are promptly resolved.
- Maintaining privacy of customer information.
- Assisting area personnel as required.
- Assisting with training or orientation as needed.
- Keeping supervisor informed of area activities and of any problems or concerns.
- Completing required reports and records accurately and promptly.
- Attending meetings and training classes.
- Performing night drop functions as assigned.
- Performing related clerical duties as assigned.
- Ensuring that work areas are clean, secure, and well maintained.
- Cross selling Bank products and services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
