Teller (Full Time) - El Campo

Prosperity Bank•El Campo, TX

3d•Onsite

About The Position

Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. The Teller position is responsible for the efficient, effective, and accurate performance of Teller functions, representing the bank in a courteous and professional manner. This role involves receiving and processing deposits, loan payments, cashing checks, examining documents for endorsements and negotiability, processing transfers between accounts, selling traveler’s checks, official checks, and money orders, and processing credit card cash advances. The Teller is also responsible for verifying and balancing cash daily, detecting and resolving discrepancies promptly, and offering other Bank products to meet customer needs. Consistency in following Teller procedures and adherence to compliance requirements is essential. The role also involves establishing and maintaining effective business relations with clients, ensuring prompt resolution of client requests and inquiries, operating an online teller terminal, and maintaining the privacy of customer information. Additionally, the Teller assists with training, completes reports, and performs related clerical duties. Cross-selling Bank products and services is a key aspect of the role.

Requirements

High school graduate or equivalent.
At least one year of related experience/cash handling required.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.
Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.

Nice To Haves

Understanding of Bank operations preferred.
Previous Teller experience preferred.

Responsibilities

Process deposits.
Process loan payments.
Cash checks and other negotiable instruments for clients.
Examine documents for endorsements and negotiability.
Process transfers between accounts.
Sell traveler’s checks, official checks, and money orders.
Process credit card cash advances.
Verify and balance cash daily.
Detect and resolve discrepancies promptly.
Offer other Bank products to meet customer needs and strengthen the relationship.
Follow Teller procedures consistently and adhere to compliance requirements.
Establish and maintain effective, professional business relations with clients.
Ensure that client requests and inquiries are promptly resolved.
Operate online teller terminal.
Maintain privacy of customer information.
Assist area personnel as required.
Assist with training or orientation as needed.
Keep supervisor informed of area activities and of any problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes.
Perform night drop functions as assigned.
Perform related clerical duties as assigned.
Ensure that work areas are clean, secure, and well maintained.
Cross sell Bank products and services.