Teller - P.T. Weekends - Riverside

APGFCU•Riverside, CA

20d

About The Position

Under the general supervision of branch management, the Teller performs transactions involving the receipt and payment of cash, identifies member needs, and recommends appropriate credit union products and services. The role provides consistently high-quality, courteous, and professional service; cross-sells APGFCU products and services; and follows safety and security policies, Teller Performance Standards, and procedures. The Teller processes member transactions accurately and efficiently, balances daily activities, and participates in teller and branch settlement processes. The role also protects sensitive member information, remains alert to potential elder abuse, counterfeit currency, fraudulent checks, and scams, and completes applicable training and compliance requirements for federal regulations and APGFCU policies. This part-time position requires a flexible schedule, Saturday availability, and travel to other branch locations. Compensation is $17.00 per hour, with offers based on experience and education.

Requirements

High school diploma or equivalent.
At least six months of customer service experience.
Good interpersonal, interaction, organizational, and oral communication skills.
Ability to work as part of a team in a multitasked, fast-paced environment.
Ability to use hands regularly to lift coins or money bags and occasionally lift or move up to 30 pounds.

Nice To Haves

Six months of cash-handling experience.
Knowledge of financial institution procedures.
Knowledge of basic debits and credits, personal computers and software applications, business office equipment, commercial mathematics, and data entry.

Responsibilities

Process member transactions such as check cashing, deposits, withdrawals, bond redemption, loan payments, cash advances, transfers, and issuing monetary instruments.
Set up cash machines and supplies for daily operations.
Greet members professionally and courteously and process transactions according to credit union procedures and cash and check authority limits.
Enter transactions into software applications and follow Teller Performance Standards, accuracy guidelines, and authority limits.
Verify work before disbursing funds, review transaction data for accuracy, use the system in-and-out cash calculator, and promptly communicate questions or problems to a supervisor.
Balance daily activities and adhere to operational policies and procedures.
Process night deposits according to established procedures; verify and organize cash drawers; complete tracking logs; reconcile fee and transaction entries; participate in end-of-day settlement; and assist with ATM settlement.
Protect sensitive member information and identify potential elder abuse, counterfeit bills, fraudulent checks, and other scams.
Maintain current knowledge of credit union products and services and refer members to appropriate products, services, departments, or individuals.
Meet performance expectations outlined in Teller Performance Standards.
Perform other similar or related duties as directed.
Complete applicable training and comply with federal regulations and APGFCU policies and procedures related to the position.
Maintain a flexible schedule, work Saturday hours, and travel to other branch locations.