Part Time Teller - Red Hook, NY

Trustco Bank•Town of Red Hook, NY

4d•Onsite

About The Position

At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. Our part-time Tellers are key ambassadors of our brand, providing friendly, efficient service that makes banking easy and enjoyable for our customers. We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more! Join our dynamic team as a Part-Time Teller, where exceptional customer service and operational excellence meet. Reporting directly to the Branch Manager, you’ll play a vital role in delivering personalized banking experiences while ensuring the highest standards of security and compliance. If you’re passionate about banking, detail-oriented, and eager to grow your career, we want to hear from you!

Requirements

High School Diploma or equivalent.
Prior experience in customer service and cash handling.
Strong verbal communication skills.
Highly organized with the ability to multitask effectively.
Ability to work collaboratively within small teams.
Fluent in English; bilingual a plus
Access to reliable transportation
Willingness to participate in ongoing training and development.
Ability to lift 10–20 lbs., stand for extended periods.

Nice To Haves

Previous banking or financial services experience.

Responsibilities

Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail.
Cross-sell and educate clients on the Bank’s diverse financial products and services, enhancing client relationships and fostering financial wellness.
Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security.
Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times.
Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment.
Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention.