Part-Time Teller - Marshall

Bank of 1889•Marshall, AR

6d•Onsite

About The Position

Provide exceptional service to bank customers in a positive and upbeat manner. Handle transactions in a professional manner with accuracy and expediency in accordance with bank policy and applicable laws and regulations. This position averages 20-28 hours of work per week, and Saturday hours may be required.

Requirements

Strong customer service skills that include professional appearance and attitude.
Strong verbal communication skills.
Ability to work well with numbers.
Exhibits strong work habits including good attendance and ability to follow policies and procedures.
Ability to operate appropriate machinery including 10-key, teller machine and cash counting machine.
High school diploma or equivalent.

Nice To Haves

Previous teller or cashier work preferred.

Responsibilities

Handling teller transactions in a timely and accurate manner in a positive and professional manner in accordance with bank policies and procedures.
Understanding and staying informed of bank products and services.
Identifying possible customer needs and referring customers to other areas of the bank for assistance as needed.
Operating teller equipment with minimal supervision.
Maintaining the teller window in a neat and organized manner.
Counting, packaging, and controlling money in accordance with bank procedures.
Handling miscellaneous duties as assigned by the branch manager, which may include sales of cashier's checks, money orders, etc.
Balancing the teller window on a daily basis in accordance with policy.
Reporting teller differences to appropriate personnel in a timely manner.
Compliance with the bank's security procedures, including understanding robbery and extortion instructions.
Remaining alert for security risks including money laundering, forgeries, robbery, fraud, counterfeit, etc., and reporting to appropriate personnel and external authorities as detailed in the bank's security policy.
Understanding regulatory compliance issues related to the teller position, including Expedited Funds Availability (Reg CC), Bank Secrecy Act, Community Reinvestment Act (Reg BB), and other related regulations.
Processing proof in an accurate and efficient manner at the branch level as needed.
Understanding bank services and products to provide customers with confidence in the information provided.
Identifying customer needs and matching services and products to those needs, which may include referring or introducing customers to other key persons in the bank (i.e., loan officer, trust officer, etc.).
Assisting customers in problem resolution in a professional, courteous, and timely manner.