Teller Bilingual Oxnard Branch

Wells Fargo Bank•Oxnard, CA

11h•Onsite

About The Position

Wells Fargo is seeking a Teller in its Consumer Banking and Lending division, as part of its National Branch Network. Tellers are integral to the local community, providing essential financial services to residents, employees, and local businesses. This role offers significant opportunities for career establishment within Wells Fargo for individuals who enjoy working with people. The company is recognized as the #1 financial services employer for career growth by LinkedIn.

Requirements

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Bilingual speaking and listening proficiency in Spanish/English.
Ability to work a schedule that may include most Saturdays.
Must take and pass required language assessment.

Nice To Haves

Customer service focus with experience handling complex transactions across multiple systems.
Ability to educate and connect customers to technology and share the value of mobile banking options.
Ability to interact with integrity and professionalism with customers and team members.
Experience working with others on a team to meet customer needs.
Cash handling experience.
Ability to follow policies, procedures, and regulations.
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
Well-organized, independent and able to prioritize in a fast-paced environment.
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting.
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.

Responsibilities

Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
Complete operational activities while minimizing risks under established policies.
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
Receive direction from managers and exercise judgment within defined policies and procedures.
Escalate questions and issues to more experienced roles.
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
Identify information and services to meet customers' financial needs.