Teller Carthage - Bilingual Preferred

TruPartner Credit Union•Cincinnati, OH

3d•Onsite

About The Position

TruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious Full-Time Teller to conduct our members day-to-day transactions at our Carthage branch. This role is the first point of contact with in-branch members. With excellent communication, you will answer questions and proactively help members choose the best solutions for their financial situation. You will perform their transactions and enjoy listening and empathizing with members to try to remedy any complaints in a calm and composed manner. Excellent organization and time management skills will assist in the completion of reports and records, balancing daily transactions, attending meetings, and collaborating with other departments as needed. You will get great satisfaction by offering exceptional service to our members that provides everyone enormous success.

Requirements

Previous customer service or related experience
Basic understanding of computers and technology
Strong communicator
Can stay calm under pressure
Able to quickly adapt and think critically to solve any problems that arise
Excellent organization and time management skills

Nice To Haves

Prior cash handling is a plus
Bilingual in English/Spanish is preferred

Responsibilities

Conduct day-to-day transactions for members.
Answer member questions.
Proactively help members choose the best solutions for their financial situation.
Perform member transactions.
Listen and empathize with members to remedy complaints in a calm and composed manner.
Complete reports and records.
Balance daily transactions.
Attend meetings.
Collaborate with other departments as needed.