Full Time Teller- Downers Grove

DuPage Credit Union•Downers Grove, IL

6d•Onsite

About The Position

DuPage Credit Union has an immediate, full-time opening for a Teller at our Downers Grove location! For over 70 years, DuPage Credit Union has been a trusted financial resource for members and the local community. We support members through life’s big and small moments by listening to their needs and working collaboratively to deliver the right financial solutions. Our branch teams are relationship-focused, collaborative, and committed to creating exceptional Member experiences. We take a personalized approach to service by building meaningful connections, understanding Member goals, and providing recommendations that support long-term financial wellness. Our Tellers builds and strengthen Member relationships through personalized service, proactive follow-up, and consultative financial conversations. This role supports everyday banking needs, processes transactions accurately, and identifies opportunities to recommend products and services that support Members’ financial goals while contributing to overall branch success.

Requirements

High school diploma or equivalent required.
Minimum six months of cash handling, retail, customer service, or financial services experience preferred.
Demonstrated commitment to delivering exceptional Member experiences through relationship-building, personalized service, and identifying opportunities to connect Members with products and services that meet their financial needs.
Strong communication, problem-solving, and interpersonal skills, with the ability to create welcoming and positive Member interactions while confidently using technology and digital banking tools.
Demonstrated teamwork, accountability, adaptability, and willingness to learn and grow in a collaborative, relationship-focused branch environment.

Responsibilities

Build and strengthen Member relationships through personalized service, proactive follow-up, and consultative financial conversations.
Identify Member needs and recommend financial products and services that support financial goals and deepen Member relationships.
Perform cash and non-cash transactions accurately while adhering to credit union procedures, regulatory requirements, and audit standards.
Support account servicing and consumer lending activities, including loan applications, disbursements, and digital banking support.
Collaborate effectively with branch team members and internal departments to resolve Member concerns, support operational success, and deliver exceptional Member experience.