Part-Time Teller

First Southern National BankStanford, KY
Onsite

About The Position

The Part-Time Teller position serves as the bank’s primary face-to-face representative for most customers. The main focus of this position will be assisting customers by processing deposits, withdrawals, payments, transfers, and fielding various other customer inquiries.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a customer service role.
  • Basic knowledge of banking products and services.
  • Strong attention to detail and accuracy.
  • Ability to adapt to changing technology and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to maintain a high degree of discretion and confidentiality.

Responsibilities

  • Provide full-service teller transaction processing in ordinance with company policy and standards.
  • Adhere to bank policies, procedures and regulations, including the customer identification program, Reg CC, and BSA.
  • Project excellent customer relations while delivering a positive banking/customer experience.
  • Inform and educate customers on products and services offered by First Southern, which would benefit the customer.
  • Maintain product knowledge and expertise on First Southern products and services.
  • Field customer service complaints and concerns, seek appropriate assistance, and follow up to ensure a complete and appropriate resolution.
  • Other duties as assigned.
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