Teller - Full-time - Experience Preferred (LaVista or Omaha)

Join the “Best small company to work for!”•Omaha, NE

4d•Onsite

About The Position

Serve our membership and the Credit Union by performing member transactions and other teller functions. Serve our membership by providing and promoting prudent borrowing and saving activities and be sensitive to all of the member’s financial needs by creating an awareness of all Credit Union services to new and current members.

Requirements

Some teller experience preferred.
Experience with cash handling and customer service preferred.
High school degree plus some college preferred.
Must have professional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive attitude and image as a representative for the Credit Union.
Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, etc.).
Good judgment is required in day-to-day situations and problems within established guidelines.
Involves generally routine or standardized work but involves choice of action within limits defined by standard practice and instructions.
Decisions are pre-defined based on guidelines or standards.
Generally considered sedentary work and may include standing for intermittent periods.
Limited lifting and carrying up to 55 pounds when moving cash drawer or coin bags.

Responsibilities

Accurately process transactions to deposit/loan products (includes night drop, mail and general ledger) sale of money orders/cashier checks/gift cards, redeem savings bonds, member check order requests credit card cash advances and payments encoding of savings bonds / scanning of checks, teller work and signature cards incoming and outgoing cash within assigned drawer, including the usage of cash recyclers
Examine checks for endorsements and negotiability, balance and prepare daily check deposits from drawer for Fed Deposit
Assist members in and out of safe deposit area
Effectively perform opening and closing of day procedures (systems and building)
Check holds according to check cashing/hold policy; combat fraudulent activity
Act as a member contact concerning account inquiries and requests (in person/by mail/phone/electronically contact)
Recognize when a Suspicious Activity Report or CTR may be required and accurately complete the procedures
Utilize the data processing, email, voicemail, telephone and drive thru systems
Assist lending and new account staff with on-boarding of accounts, loans and various responsibilities to learn all financial services
Maintain a working knowledge of credit union security procedures, including fraud prevention
Adherence to all Credit Union policies and procedures including specific cash-handling Teller job tasks
Knowledge of all state and federal regulations that are applicable to the transaction performed by Teller job tasks
Member’s confidentiality
Growth and progress within the Teller Development Program
Actively support our sales and service culture and demonstrate these skills by communicating to members the benefits and features of all our products and services.
Actively support our service expectations, core values and Liberty First promise.
Effectively identify and act on referrals and cross selling opportunities.
Resolve members' requests/problems/complaints and/or direct them to the proper person for solutions.
Complete in-house training based on required classes set up for this position.
Assist in any area as directed by management.

Benefits

Medical – LFCU pays 85% of premium, associates pay only 15%
Dental – Free to associates
Vision - LFCU pays 50% of premium
Life and ADD – LFCU pays 100% of premium
Short-term and Long-term Disability – LFCU pays 100% of premium
AFLAC Supplemental –Cancer, Critical Care, Accident, Hospital - associate paid
Flexible Spending Accounts (FSA) – Health Savings and Dependent Care
Retirement Plan – LFCU contributes 5% of associate earnings to Profit Sharing. LFCU matches 100% up to 3% and 50% for 4% and 5% of associate’s 401(k) contributions (total match 4%).
Gain Share Plan - Reviewed and approved by the Board annually, this plan rewards employees when the credit union achieves above average performance. Employees are also rewarded based on their level of performance and contributions to the success of the credit union.
Vacation– 2 weeks/year for new hires
Sick – 2 weeks/year for new hires
Personal Day – 2 days earned after one year
Holiday Pay – 6 paid holidays/year. 5 additional federal holidays per year are reserved for all-staff meetings. For one 1 of the 5, staff are required to attend an all-staff meeting, and the remaining 4 may be provided as holiday pay based on LFCU's discretion.
Funeral Leave
Quarterly all-staff professional development
Tuition Reimbursement
Fitness Club Reimbursement
LFCU Apparel – 2 free items annually
Monthly free breakfast