Teller - Pierce County Financial Center
About The Position
The Teller role plays a crucial part in providing quality service to our members. With your excellent member service skills and knowledge of credit union policies and procedures, you will ensure that all teller transactions are conducted accurately, professionally, and in a timely manner, making a positive impact on our members' banking experience. BECU is a financial institution with 1.5 million members and over $30 billion in managed assets, guided by a "people helping people" philosophy since 1935. The organization is committed to serving its members, communities, and employees, and is undergoing business and technology transformation. The company values diverse perspectives and lived experiences to foster belonging and deepen connections.
Requirements
- High School Diploma or associated Certification (GED).
- 1 year of customer service or relevant experience.
Nice To Haves
- Teller or cash handling experience.
- Spanish language fluency highly desirable.
- Strong attention to detail and accuracy in handling transactions.
- Experience in promoting and selling financial products or services.
- Knowledge of regulatory requirements related to financial transactions.
- Successful completion of in-house teller training program.
- Proficient math skills, with the ability to process account transactions accurately.
- Ability to multitask.
- Good verbal and written communication skills.
- Good interpersonal skills to ensure professional handling of member concerns.
- Ability to work independently and as a team member, using discretion and sound judgment.
- Additional hours as necessary to accomplish objectives and goals.
Responsibilities
- Ensure that every interaction with the members reflects our commitment to exceptional service and values.
- Uphold the highest standards of performance and information security in all aspects of your role.
- Address member needs promptly and effectively, demonstrating a proactive and helpful approach.
- Guarantee that all members receive the attention and care they deserve, resolving any concerns or complaints promptly and effectively.
- Assisting the community with financial wellness through financial education programs or access to financial planning resources.
Benefits
- 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
