PART-TIME TELLER

Clackamas County Bank•Boring, OR

9d•$18 - $20•Onsite

About The Position

Provide professional, friendly, efficient service and assistance to customers by serving as a paying and receiving teller. Balance transactions daily. Provide for the security of assigned cash and maintain a high level of safety for the bank. Adhere to bank policy, audit and banking regulations. Provide support to co-workers and supervisors. Demonstrate professional customer service skills, have knowledge of bank services and listen for opportunities to make service suggestions to customers. Be able to work in a team environment. Perform Teller duties with little or no supervision.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Read and comprehend simple instructions, short correspondence, and memos.
Write simple correspondence.
Speak effectively before groups of customers or employees of the organization.
Calculate figures and rates - bond interest, certificates of deposit, and other bank accounting needs.
Carry out written or oral instructions.
Research situations and problem solve.
Understand and be able to apply computer skills to communicate effectively within the organization using word processing to format letter or correspondence, set-up and maintain electronic folders and files; and send/save attachments.
Depending on the position, have a basic understanding of accounting software to develop reports and forms such as spreadsheets/tables etc.
Be able to use email for communication (internal and external), access outside websites as well as interface with the bank’s network.

Nice To Haves

Knowledge of bank services
Ability to work in a team environment
Perform Teller duties with little or no supervision
Keep current on learning about bank services and products.
Successfully complete all assigned reading material and required compliance training.

Responsibilities

Make and maintain eye contact
Greet customer by his/her name
Use customer name during the transaction
Smile when communicating
Thank customer as he/she leaves
Listen for opportunity to cross-sell
Sell bank services and refer business to the bank
Stay current on and support marketing efforts
Responsible for ensuring that individual calling goals are met
Meet established attendance standards
Adhere to the posted times for breaks, lunch, etc-so work flow is consistent
Cooperate when asked to help others
Take initiative to ask for additional work
Offer suggestions to improve efficiency
Adhere to operational procedures
Demonstrate knowledge of product/service when explaining to a customer
Take initiative - listen for opportunities to offer products and services
Demonstrate techniques for establishing priorities
Accurately input information using the BankRite system
Answer the phone within 3 rings, identify the bank, self, ask caller how CCB can help
Adhere to confidentiality policy
Dress appropriately and professionally
Balance cash drawer daily and maintain a balancing record in accordance with CCB standard of 80%, with un-located outages not to exceed $400 per 12 month period.
Process transactions involving checks, cash and savings; run all teller work through the scanner.
Adhere to all compliance, regulatory and internal auditing guidelines.
Assist in completion of Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR),
Complete sale of Monetary Instrument Reports (SMI).
Process savings bonds and cashier’s checks, traveler's checks.
Enter customer transactions; research account information (identify holds, memos, cautions, signature requirements; closed accounts); issue appropriate receipts.
Maintain amount of working cash according to the posted limits, complete general ledger tickets for buying and selling coin and currency as necessary.
Balance the ATM, night depository, coin machine - record information, balance cash; research outages and make corrections.
Accept all may/may not process loan and contract collection payments.
Admit customers into and out of the safe deposit box area.
Follow guidelines for closing checking/savings accounts and safe deposit boxes.
Complete miscellaneous duties such as filing, light typing and other duties.
Keep current on learning about bank services and products.
Successfully complete all assigned reading material and required compliance training.
Read and comprehend simple instructions, short correspondence, and memos.
Write simple correspondence.
Speak effectively before groups of customers or employees of the organization.
Calculate figures and rates - bond interest, certificates of deposit, and other bank accounting needs.
Carry out written or oral instructions.
Research situations and problem solve.
Regularly interact with co-workers; expected to take the initiative to help see the work is done and to help research or solve problems.
Also expected to adapt to changes in procedures and offer suggestions for improvement.
Understand and be able to apply computer skills to communicate effectively within the organization using word processing to format letter or correspondence, set-up and maintain electronic folders and files; and send/save attachments.
Depending on the position, have a basic understanding of accounting software to develop reports and forms such as spreadsheets/tables etc.
Be able to use email for communication (internal and external), access outside websites as well as interface with the bank’s network.