Teller South Valley

Wells Fargo Bank•Bakersfield, CA

4d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately completes transactions while providing a welcoming and reliable experience, representing the branch through strong service, attention to detail, and genuine care. The Teller builds foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. They identify opportunities to support customers and connect them with the appropriate banker for detailed product conversations. Working closely with branch teammates, the Teller helps daily operations run smoothly and delivers a consistent, high-quality customer experience. The role provides exposure to retail banking and opportunities for long-term growth and career mobility, supported by Wells Fargo training, coaching, and a team-based culture. The position is based at one of the listed Bakersfield, California branch locations, subject to availability. The schedule will include Saturdays. The role is not eligible for visa sponsorship. The base pay range is $20.00–$26.00; pay may vary based on factors including performance, skills, experience, and work location. Eligible employees may also qualify for incentive opportunities and benefits.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand customers’ everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use clear communication and active listening to clarify customer needs and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues to support timely resolution.