Part Time Teller - Colorado Mills
About The Position
As a part-time Teller in PNC’s retail organization, based in Golden, Colorado, you will deliver customer experiences that support financial wellbeing and build customer loyalty. You will handle a variety of customer interactions, explain available options for financial transactions, identify banking opportunities, and make appropriate referrals. The position is in-office. Spanish-speaking ability is preferred. The role also involves engaging with customers in the branch lobby, presenting PNC products and options that may meet their needs, and using technology, tools, and resources to help customers manage transactions. You will apply product and procedural knowledge to resolve customer problems and complete teller and branch operations accurately and efficiently while following policies and procedures and exercising sound judgment within established limits.
Requirements
- Prior experience is not required.
- Demonstrate appropriate knowledge, skills, and abilities for the role.
- Apply accuracy and attention to detail, customer-needs assessment, effective communication, fraud detection and prevention, problem solving, digital awareness, and management of multiple priorities.
- No degree, certification, or license is required.
Nice To Haves
- Spanish-speaking ability is preferred.
- Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Responsibilities
- Deliver customer experiences intended to improve customers’ financial wellbeing and loyalty while increasing share of wallet.
- Process a variety of customer interactions and educate customers about alternatives for financial interactions.
- Identify banking opportunities through conversations with customers and make appropriate referrals to branch staff.
- Perform lobby engagement activities and position PNC products to meet customer needs.
- Educate customers on transaction-management options using technology, tools, and resources.
- Apply product and procedural knowledge to resolve customer problems.
- Follow policies and procedures and demonstrate sound judgment within established limits.
- Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Benefits
- Part-time employee options may include medical and prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, back-up child and elder care, adoption, surrogacy and doula reimbursement, educational assistance, and a wellness program with financial incentives.
- Depending on eligibility, paid time off may include parental leave, up to 11 paid holidays each year, and 7 occasional absence days each year, unless otherwise required by law.
- Part-time employees accrue vacation time based on hours worked in the current calendar year, including overtime, for use after 90 days of service.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
