Teller Full Time Southside Branch

METRO BANK•Southside, AL

6d•Onsite

About The Position

Metro Bank is seeking a Full-Time Teller for their Southside Branch. This role involves handling customer transactions, maintaining cash levels, and providing excellent customer service. The ideal candidate will be self-motivated, possess strong personal attributes like integrity and a positive outlook, and be passionate about serving customers and the community. Metro Bank offers a family atmosphere with fair treatment and promotion based on work ethics and performance.

Requirements

Customer service skills with effective problem-solving abilities.
Ability to maintain composure and convey a positive attitude while interacting with customers as well as staff members.
Cash handling experience.
Knowledge of Computer and General Office Equipment.
Ability to quickly learn banking software.
Ability to work flexible or extended working hours to meet bank needs; demonstrate good attendance and punctuality.
Outstanding listening and communication skills both written and verbal.
Knowledge of or ability to quickly learn banking products, policies, procedures and regulatory guidelines for compliance issues related to job duties.
Excellent organizational skills with the ability to prioritize workload.
Must be able to lift 25 lbs.
High School Diploma or equivalent required.

Nice To Haves

1-3 years’ customer service, cash handling or banking experience preferred.
Applicant should be self-motivated and take initiative to achieve both personal goals and bank objectives.
Maintain a professional appearance in both grooming and dress, adhering to the company dress code.
Positive outlook, integrity and a passion to work with our customers and serve our community.

Responsibilities

Accepts checks for cashing, verifying identity of customer.
Accepts checks/cash for deposits, verifying cash and endorsement, making change, and issuing receipts.
Processes Tax Deposits.
Receives and processes loan payments.
Processes credit card cash advances.
Balances Cash Drawer.
Balance and Stock ATM.
Processes night deposits and mail-in deposits.
Sells money orders, cashiers, cash advances, and other bank-related services.
Responds to customer inquiries as appropriate.
Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of safety for the Bank.
Responsible for outgoing mail and postage.
Performs other tasks requested by supervisor as they relate to the Bank and its functions.
Practices bank security procedures; protects customer confidentiality and privacy.