Full-Time Teller: State Street Branch (Bilingual Required)

UW Credit Union•Madison, WI

5d•Onsite

About The Position

UW Credit Union is hiring a Full-Time Teller to join their member-focused, hardworking team at the State Street branch. This role is for individuals looking for an opportunity to be themselves, make a difference, and build their career while creating meaningful connections and providing top-notch customer service. As a Full-Time Teller, you will be an essential part of the branch team, accurately handling teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with members’ financial goals. Through these interactions, you will build strong and trustworthy relationships with members at your branch.

Requirements

High School Diploma or equivalent
1 year of customer service experience
Confidence with cash handling and transactions
Demonstrates ability to work with customers of all ages and backgrounds
Excellent interpersonal and professional skills
Team player that can confidently jump in where and when you are needed
Ability to work in an autonomous environment
Bilingual Required

Responsibilities

Welcome and assist members at our State Street branch, representing UW Credit Union.
Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
Keep a good understanding of all UW Credit Union products and services.
Ensure accurate and efficient handling of member requests at the Teller line.
Follow UW Credit Union's Cash Management policies and procedures.
Investigate potential errors in Teller transactions and communicate with affected members.
Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
Look for ways to exceed our members' expectations.
Work with your branch team to address member and branch needs.

Benefits

21.5+ days of annual paid time off
$1.25 Bilingual premium
2 weeks paid caregiver leave
2.5 weeks paid new child parental leave
2 days paid volunteer time
11 paid holidays (includes your birthday!)
401k company match of up to 5%, plus approximately 4% discretionary match
Variable bonus reward
Competitive Medical, Dental and Vision plans, including domestic partner eligibility
Employee Assistance Program