Teller - FT - no weekends

Florida Central Credit UnionTampa, FL
Onsite

About The Position

The Teller position involves assisting members with their financial transactions, including paying and receiving cash and other negotiable instruments. A key responsibility is cross-selling all credit union products and services to achieve corporate goals. The role includes receiving and processing member financial transactions such as deposits, withdrawals, and loan payments, as well as selling money orders and travelers checks. Tellers welcome members, provide routine information about services, and direct them to appropriate departments. A significant duty is the accurate completion of Currency Transaction Reports (CTRs) for cash transactions exceeding $10,000.00, including aggregated transactions for the same person in a business day. Completed CTRs require initial approval from a Senior Teller, Head Teller, Assistant Manager, or Manager before submission to the operations team. Tellers must also report any suspicious conduct or transactions to their supervisor, who will then forward the information to the compliance officer for potential Suspicious Activity Report (SAR) generation. The role requires balancing the cash drawer and daily transactions. All employees receive ongoing training on BSA/CIP/OFAC regulations to ensure adherence to internal policies and procedures.

Requirements

  • Ability to assist members with financial transactions.
  • Ability to cross-sell credit union products and services.
  • Ability to receive and process member financial transactions.
  • Ability to sell money orders and travelers checks.
  • Ability to transfer amounts from member accounts.
  • Ability to welcome members and provide routine information.
  • Ability to direct members to appropriate departments.
  • Knowledge of CTR completion requirements for transactions over $10,000.
  • Ability to report suspicious conduct and transactions.
  • Ability to balance cash drawer and daily transactions.
  • Understanding of BSA/CIP/OFAC regulations.

Responsibilities

  • Assist members with financial transactions, including paying and receiving cash and other negotiable instruments.
  • Cross-sell all credit union products and services.
  • Receive and process member financial transactions, including deposits, withdrawals, and loan payments.
  • Sell money orders and travelers checks.
  • Transfer amounts from member accounts as directed.
  • Welcome members and provide routine information concerning services.
  • Direct members to appropriate departments for specific information and service.
  • Complete a CTR for every cash transaction received and/or disbursed exceeding $10,000.00, including aggregated transactions.
  • Ensure CTRs are approved by a supervisor before forwarding to the operations team.
  • Make supervisor aware of any suspicious conduct and/or transactions.
  • Balance cash drawer and daily transactions.
  • Adhere to BSA/CIP/OFAC regulations and internal policies and procedures.
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