The Teller position involves assisting members with their financial transactions, including paying and receiving cash and other negotiable instruments. A key responsibility is cross-selling all credit union products and services to achieve corporate goals. The role includes receiving and processing member financial transactions such as deposits, withdrawals, and loan payments, as well as selling money orders and travelers checks. Tellers welcome members, provide routine information about services, and direct them to appropriate departments. A significant duty is the accurate completion of Currency Transaction Reports (CTRs) for cash transactions exceeding $10,000.00, including aggregated transactions for the same person in a business day. Completed CTRs require initial approval from a Senior Teller, Head Teller, Assistant Manager, or Manager before submission to the operations team. Tellers must also report any suspicious conduct or transactions to their supervisor, who will then forward the information to the compliance officer for potential Suspicious Activity Report (SAR) generation. The role requires balancing the cash drawer and daily transactions. All employees receive ongoing training on BSA/CIP/OFAC regulations to ensure adherence to internal policies and procedures.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed