Full-time Teller, Orange
About The Position
Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashier's checks, and cash advances. Balances each day's transactions and verifies cash and check totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required, including the Live Teller Center. Responsible for providing real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Interactive Video tellers must be comfortable and proficient with technology devices and services and able to effectively communicate with members through video in a professional member-engaging manner. Performs most complex Teller functions as needed. Ensures that members are promptly and professionally served. Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Assumes responsibility for establishing and maintaining effective, professional business relations with members. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assumes responsibility for related duties as required or assigned.
Requirements
- High school graduate or equivalent is required.
- Knowledge of the fundamentals of quality customer service.
- Currency and check handling knowledge is required for full-time positions.
- Excellent interpersonal and communication skills.
- Professional appearance and attitude.
- Must be comfortable and proficient with technology devices and services and able to effectively communicate with members through video in a professional member-engaging manner.
- Good math skills.
- Ability to operate related computer applications and business equipment including personal computer, adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
- Good typing/data entry skills.
Nice To Haves
- Extensive customer service experience.
- Basic understanding of financial operations is preferred.
- Knowledge of teller operations is preferred for full-time positions.
- Minimum six months experience handling currency and checks is preferred for part-time positions.
- Teller or related experience is strongly preferred.
- Ability to fluently speak and read in both English/Spanish.
Responsibilities
- Processing deposits, withdrawals, loan payments, cashier's checks, and cash advances.
- Balancing each day's transactions and verifying cash and check totals.
- Performing specific assigned side-jobs and assisting other Tellers with a variety of duties as required, including the Live Teller Center.
- Providing real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM).
- Effectively communicating with members through video in a professional member-engaging manner.
- Performing most complex Teller functions as needed.
- Ensuring that members are promptly and professionally served.
- Performing Teller functions efficiently, effectively, and accurately.
- Establishing and maintaining effective, professional business relations with members.
- Establishing and maintaining effective coordination and working relationships with area personnel and with management.
- Performing related duties as required or assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
