Teller - Tukwila Financial Center
About The Position
The Teller role plays a crucial part in providing quality service to our members. With your excellent member service skills and knowledge of credit union policies and procedures, you will ensure that all teller transactions are conducted accurately, professionally, and in a timely manner, making a positive impact on our members' banking experience. Member Advantage Program: Ensure that every interaction with the members reflects our commitment to exceptional service and values. Information Protection Program: Uphold the highest standards of performance and information security in all aspects of your role. Member Services: Address member needs promptly and effectively, demonstrating a proactive and helpful approach. Guarantee that all members receive the attention and care they deserve, resolving any concerns or complaints promptly and effectively. Assisting the community with financial wellness: This could involve financial education programs or access to financial planning resources.
Requirements
- High School Diploma or associated Certification (GED).
- 1 year of customer service or relevant experience.
- Proficient math skills, with the ability to process account transactions accurately.
- Ability to multitask.
- Good verbal and written communication skills.
- Good interpersonal skills to ensure professional handling of member concerns.
- Ability to work independently and as a team member, using discretion and sound judgment.
Nice To Haves
- Teller or cash handling experience.
- Spanish language fluency highly desirable.
- Strong attention to detail and accuracy in handling transactions.
- Experience in promoting and selling financial products or services.
- Knowledge of regulatory requirements related to financial transactions.
- Successful completion of in-house teller training program.
Responsibilities
- Ensure that every interaction with the members reflects our commitment to exceptional service and values.
- Uphold the highest standards of performance and information security in all aspects of your role.
- Address member needs promptly and effectively, demonstrating a proactive and helpful approach.
- Guarantee that all members receive the attention and care they deserve, resolving any concerns or complaints promptly and effectively.
- Assist the community with financial wellness through financial education programs or access to financial planning resources.
Benefits
- 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
