Part Time Teller - Friendly Center

PNC•Greensboro, NC

4d•Onsite

About The Position

As a part-time Teller within PNC's Retail Banking organization, based in Greensboro, North Carolina, you will deliver customer experiences focused on improving financial wellbeing and building loyalty. You will process a variety of customer interactions, explain available options for financial transactions, identify banking opportunities, and make appropriate referrals. The role is in-office; PNC encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

No prior experience is required.
A university or college degree, high school diploma, or GED is not required for roles at this level; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered instead of a degree.
No required certifications.
No required licenses.
No required or preferred language assessments.
Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

Process a variety of customer interactions and explain alternatives for financial transactions.
Identify banking opportunities through meaningful conversations and refer customers to branch staff as appropriate.
Engage with customers in the lobby and position PNC products to meet their needs.
Educate customers about managing financial transactions using technology, tools, and resources.
Use product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Focus on customer needs and satisfaction when making business decisions and creating customer solutions.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Depending on eligibility, part-time employees may have medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Part-time employees accrue vacation time based on hours worked, including overtime, in the current calendar year; accrued time may be used after 90 days of service.