Teller - Hanes Mall Blvd
About The Position
Truliant Federal Credit Union's Tellers are often the first people members connect with when they visit a branch. Every interaction is an opportunity to create a positive experience, build trust, and help members make progress toward their financial goals. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering exceptional service. As a Teller, you'll serve as a trusted resource for members by providing accurate transaction services, answering questions, and helping connect them with solutions that make banking easier. You'll play an important role in strengthening member relationships while supporting the success of your branch team.
Requirements
- Experience working directly with customers in a service-focused environment.
- Experience handling transactions, cash, records, or other activities requiring a high degree of accuracy.
- Ability to provide professional, friendly, and responsive member service.
- Strong verbal and written communication skills.
- Ability to accurately process financial transactions and identify discrepancies.
- Proficiency using computer systems and digital tools.
- Ability to manage multiple priorities while maintaining attention to detail.
- Ability to follow established procedures, security protocols, and compliance requirements.
- High School Diploma or equivalent required.
- Comfortable working in a goal-oriented environment, adapting to changing priorities, and building positive relationships with members throughout the day.
Nice To Haves
- One or more years of experience in retail, banking, or financial services.
- Previous sales or referral experience.
- Experience working in a cash-handling environment.
- Familiarity with member relationship management or appointment-setting tools.
Responsibilities
- Process financial transactions accurately and efficiently while providing outstanding member service.
- Engage members in meaningful conversations to better understand their needs and connect them with appropriate products, services, or specialists.
- Support branch goals by contributing to a welcoming, collaborative, and service-focused environment.
Benefits
- No-cost employee Medical, dental, vision coverage
- Prescription benefits (including mail order)
- Paid holidays and Paid Time Off (PTO)
- 401(k) plan with contribution matching
- Paid community involvement volunteers hours
- Paid group life Insurance
- Teammate loan discounts
- Tuition reimbursement
- Short and long-term disability
- Health & Wellness program
- Teledoc (physician video conferencing)
- Onsite fitness facilities or health club reimbursement
- Employee Assistance Program (EAP)
- Medical flexible spending account
- Dependent care flexible spending account
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
