Full Time Teller - Frankfort, KY

Independence Bank•Frankfort, KY

5d•Onsite

About The Position

A Teller undertakes bank transactions and interacts directly with customers. A Teller is usually the first person a customer sees when they walk into one of our locations. This position will be required to work into a Saturday rotation. The position requires incumbents to be off work for a minimum of five consecutive business days.

Requirements

High School or GED
One (1) year of teller experience required
Customer service experience preferred
Independence Bank Teller Certification within 6 months
Requires completion of Teller Fundamentals and Teller Level Up training within three (3) months
Customer/client orientation
Cash handling
Oral communication skills
Problem-solving skills
Accuracy and attention to detail
Situational judgment skills
Ability to maintain confidential information
Sitting (remaining in a seated position) Occasionally
Standing (remaining on one’s feet in an upright position without moving about) Constantly
Walking (moving about on one’s feet) Frequently
Lifting (raising or lowering an object from one level to another) Occasionally
Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder) Frequently
Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force) Occasionally
Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral) Constantly
Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard) Constantly
Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers) Constantly
Stooping (bending downward and forward by bending spine at the waist) Occasionally
Squatting/Crouching (bending body downward and forward by bending legs and spine) Occasionally
Kneeling (bending legs at knees to come to rest on knee(s)) Never or Rarely
Crawling (moving about on hand and knees or hands and feet) Never or Rarely
Climbing (ascending or descending ladders, stairs, ramps) Never or Rarely
Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly) Constantly
Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically) Constantly
Near Visual Acuity (clarity of vision at approximately 20 inches or less) Constantly
Far Visual Acuity (clarity of vision at approximately 20 feet or more) Constantly
May require lifting up to 25 pounds

Responsibilities

Greets all customers and visitors when they enter the location lobby or approach the drive-thru
Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash
Identifies counterfeit currency
Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards
Exchanges foreign currency
Performs services for customers including ordering bank cards and checks
Records all transactions promptly, accurately, and in accordance with bank procedures
Answers inquiries regarding checking and savings accounts and other bank related products
Assists customers in solving account errors or problems, providing account balances, etc.
Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination
Promotes and maintains positive relations with all contacts, customers, and potential customers
May be responsible for bank openings and/or closings
May be required to work drive thru
May be required to float to other locations