Teller - Geneseo Branch

ESL Federal Credit Union • Town of Geneseo, NY

12h • $20 • Onsite

About The Position

This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results.  This position is also accountable to engage in supporting the key building blocks to ESL’s success

Requirements

• High School diploma or High School equivalency diploma required
• 6-12 months teller experience preferred
• Proficient in PC applications
• Good verbal and written communications skills
• People and team oriented
• Maintains a high degree of flexibility in support of branch needs
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Nice To Haves

• Prior sales experienced preferred

Responsibilities

• Process customer transactions effectively, efficiently and accurately
• Meet transactions per FTE target
• Meet  balance accuracy standards
• Participate in achieving team lead objectives.
• Participate in efforts to achieve unit’s customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.
• Ensure compliance with Audit/Operational controls
• Adhere to member focus processes and expectations
• Participate in coaching processes to improve proficiency in Member Focused behaviors
• Attend sales meetings, participate in sales activities to increase sales success
• Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.

Benefits

• ESL offers a competitive benefits package which focuses on providing a work life balance for all employees.
• Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
• In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED