Teller (Part Time) - Big Spring

PROSPERITY BANK•Big Spring, TX

1d•Onsite

About The Position

The Teller position involves performing numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks. The role also includes promoting the bank’s products and services and providing excellent customer service. The Teller is responsible for the efficient, effective, and accurate performance of Teller functions, representing the bank in a courteous and professional manner. This includes receiving and processing deposits, loan payments, cashing checks and other negotiable instruments, examining documents for endorsements and negotiability, processing transfers between accounts, selling traveler’s checks, official checks, and money orders, and processing credit card cash advances. The Teller is also responsible for verifying and balancing cash daily, detecting and resolving discrepancies promptly, and offering other Bank products to meet customer needs and strengthen relationships. Consistency in following Teller procedures and adherence to compliance requirements is expected. The role also involves establishing and maintaining effective, professional business relations with clients, ensuring client requests and inquiries are promptly resolved, operating an online teller terminal, and maintaining the privacy of customer information. The Teller will assist with training or orientation as needed, keep the supervisor informed of area activities and concerns, and complete required reports and records accurately and promptly. The position may also involve performing night drop functions and related clerical duties, and ensuring work areas are clean, secure, and well maintained. A key aspect of the role is cross-selling Bank products and services.

Requirements

High school graduate or equivalent.
At least one year of related experience/cash handling required.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.
Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.
Sedentary work; sitting most of the time.
Exerts up to 10 to 25 lbs. of force occasionally.

Nice To Haves

Understanding of Bank operations preferred.
Previous Teller experience preferred.

Responsibilities

Process deposits, withdrawals, and post to general ledger accounts.
Cash negotiable items, process loan payments, savings bonds, and cashier’s checks.
Promote the bank’s products and services.
Provide excellent customer service.
Represent the bank in a courteous and professional manner.
Receive and process deposits.
Receive and process loan payments.
Cash checks and other negotiable instruments for clients.
Examine documents for endorsements and negotiability.
Process transfers between accounts.
Sell traveler’s checks, official checks, and money orders.
Process credit card cash advances.
Verify and balance cash daily.
Detect and resolve discrepancies promptly.
Offer other Bank products to meet customer needs and strengthen the relationship.
Follow Teller procedures consistently and adhere to compliance requirements.
Establish and maintain effective, professional business relations with clients.
Ensure that client requests and inquiries are promptly resolved.
Operate online teller terminal.
Maintain privacy of customer information.
Ensure that the Bank’s quality reputation is maintained and projected.
Establish and maintain effective coordination and working relationships with area personnel and management.
Assist area personnel as required.
Assist with training or orientation as needed.
Keep supervisor informed of area activities and of any problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes.
Perform night drop functions as assigned.
Perform related clerical duties as assigned.
Ensure that work areas are clean, secure, and well maintained.
Cross sell Bank products and services.