Teller Supervisor
About The Position
Join our dynamic Operations Team in Nashville, TN Are you passionate about helping people? TENCU is seeking a motivated and personable Teller Supervisor to oversee operations at our Cool Springs branch. This entry-level supervisory role ensures smooth teller line operations, exceptional member service, and achievement of branch goals through referrals and cross-selling. About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously. We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.
Requirements
- High school diploma or equivalent (required)
- Some college in business or related field plus 1 year of management experience required; or 3 years of financial institution experience with 2 years in management required
- Strong knowledge of credit union operations and regulations
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite and Outlook
- Minimum typing speed of 40 wpm and maintain 95% accuracy
- Ability to work independently and manage multiple projects
- Ability to travel to attend in-person meetings at the Main location
- Ability to sit and use a computer for extended periods.
- Ability to move throughout the branch and lift up to 50 pounds.
- Ability to drive a credit union vehicle.
- To be hired for this position the candidate must pass a drug screen and background check
Responsibilities
- Supervise teller line operations and staff performance
- Ensure compliance with operational procedures and regulatory standards
- Conduct performance reviews and recommend salary adjustments
- Maintain interior and exterior Credit Union assets, equipment, supplies, facilities and grounds
- Communicate regularly with staff and leadership on goals and performance
- Support community outreach and marketing efforts
- Monitor and report on branch transactions, corrections, and audits
- Collaborate with Risk Management and Internal Audit
- Assist with operational reporting and documentation
- Perform other duties as assigned (please note this role may sometimes work more than 40 hours a week.
Benefits
- We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
