Teller Supervisor (Henderson Branch)

Nevada State Bank • Henderson, NV

4d • Onsite

About The Position

Nevada State Bank, a division of Zions Bancorporation, N.A., is seeking a Teller Supervisor (Client Service Associate Lead) to join their team at the Henderson Heights branch in Henderson, NV. Founded in 1959, the bank offers a full range of banking services and is committed to community involvement and career development. They foster a culture of service and engagement, emphasizing their Core Values. The bank provides tuition reimbursement, continuous learning opportunities, medical benefits on day one, 401k matching, and paid holidays. They also support diversity, equity, and inclusion through colleague-led diversity forums. The branch operates Monday through Friday.

Requirements

• 2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training.
• Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
• Working knowledge of math.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.
• High School diploma or equivalent.

Nice To Haves

• Employee Ambassador preferred banking products

Responsibilities

• Leads the daily activities of client service associates.
• Coach and counsel branch staff to improve customer service, sales and operational skills by providing on-the-job training.
• Help develop action plans to meet individual and branch goals.
• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• If needed, supervise branch activities in the absence of, or in conjunction with branch management team.
• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
• If needed, be responsible for processing cash transactions and other customer service duties within the branch.
• Perform other duties as assigned.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance
• Paid Parental Leave and Adoption Assistance
• Health Savings (HSA)
• Flexible Spending (FSA) and dependent care accounts
• Paid Training
• Paid Time Off (PTO)
• 13 Paid Holidays, (includes Nevada Day & Family Day)
• 401(k) plan with company match
• Profit Sharing
• competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED