Teller Specialist - West Salem Branch
About The Position
Maps Credit Union seeks a friendly, collaborative, and great communicating Teller Specialist for its West Salem Branch. This role is ideal for someone passionate about customer service and helping people succeed financially, who also loves their community and wants to make a difference. The Teller Specialist will engage with members professionally and positively, provide excellent customer service while processing account services, enhance member relationships by assessing needs and recommending products/services, and achieve personal and branch monthly goals. Responsibilities also include accurately maintaining and balancing a cash drawer, checks, and money orders within established policy limits, and following regulatory and policy compliance requirements, as well as Credit Union operations and security procedures. New Teller Specialists will receive in-house training from the Learning & Development team and on-the-job training, with additional industry-related classes available. This is an opportunity to start a career in Financial Services and support the local community.
Requirements
- Highest level of ethical behavior
- High school diploma or equivalent
- A minimum of 1 year of cash handling experience
- A minimum of 1 year of customer service experience, or an equivalent combination of training and experience
- Must be bondable
- Able to meet Maps' background check and credit reporting standards
Nice To Haves
- Bilingual (Spanish)
Responsibilities
- Engage with Maps members in a professional and positive manner.
- Provide excellent customer service while processing account services to members.
- Enhance member relationships by assessing their needs and recommending products and services.
- Achieve personal and branch monthly goals.
- Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
- Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Employer-paid Life Insurance
- Employer-paid Short-Term and Long-Term Disability Insurance
- 401(k) retirement plan with employer matching
- Generous paid time off, starting at 12 hours per month
- 10 paid holidays per year
- Employee Assistance Program
- Student loan paydown program
- Employee loan discount program
- Wellness incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
