Teller Retail Banker II

Woodforest National Bank•Arbutus, MD

21h•Onsite

About The Position

Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.

Requirements

3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
High School Diploma or equivalent required.

Nice To Haves

Previous instore banking experience is preferred, but not required.
Must be positive and engaging.

Responsibilities

Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

Employee Stock Ownership Plan (ESOP)
401(k) Company Match
Opportunities for Long-Term Growth
Professional development
Competitive Base Pay
Regular compensation reviews
Paid Time Away (PTO)
11 holidays
Medical Coverage (12 comprehensive plans)
Short and Long-Term Disability & Life, AD&D Insurance (100% paid by Woodforest)
Well-being Program (Employee Assistance Program)
Resource Champions for expert banking, wealth planning, ESOP, health & wellness programs, community involvement & financial literacy education.