Teller Retail Banker II

Woodforest National Bank•Dixon, IL

23h•Onsite

About The Position

Woodforest National Bank is a nationally recognized, award-winning bank, privately owned with its Employee Stock Ownership Plan (ESOP) as the largest shareholder. The bank focuses on building relationships, serving communities, and understanding customer financial needs. Employees are encouraged to volunteer with local charities and foodbanks. As a Retail Banker, you will be the face of the organization, engaging with customers, offering products and services, and developing a strong knowledge base for career advancement within Woodforest. The company prides itself on a strong culture built on Core Values: Integrity, Ownership, Service, and Community, where employees are encouraged to take control of their future through the ESOP.

Requirements

3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
Must be positive and engaging.
High School Diploma or equivalent required.

Nice To Haves

Previous instore banking experience is preferred, but not required.

Responsibilities

Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

Employee Stock Ownership Plan (ESOP)
401(k) Company Match in ESOP Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account.
Opportunities for Long-Term Growth
Professional development
Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
Paid Time Away Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.
Medical Coverage 12 comprehensive plans available at an affordable cost!
Short and Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way.
Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.
Paid leave pursuant to the Illinois Paid Leave for All Workers Act (PLAWA)