Teller (Member Service Representative I)
About The Position
Provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement. Processes Member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing high volume with a sense of urgency. All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Performs other related duties as assigned or requested.
Requirements
- High School Diploma or GED required
- less than 1 year of previous related experience required
- Participation in the CA DMV pull program may be required depending on assignment
Responsibilities
- Provides World Class Member service by accurately completing transactions and providing account information to Members.
- Follows cash control guidelines to safeguard credit union and Member assets.
- Delivers World Class face-to-face service to Members requesting account assistance.
- Provides consultative services to Members regarding credit union products and services or refers Members to the appropriate teammember to assess the Member's needs, address their concerns and gain agreement.
- Processes Member transactions efficiently and accurately with personal care.
- Contributes to the departmental goals by processing high volume with a sense of urgency.
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties.
- Performs other related duties as assigned or requested.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
