Teller Float (35 hrs/week)

Camden National Bank • Bangor, ME

6d • Hybrid

About The Position

Live here. Play here. Bank here. Work here. If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place. Get to know us: We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

Travels between branches as assigned to assist customers with a variety of transactions. Represents Camden National Bank to all existing and potential customers. The essential functions are noted below; however, at Camden National responsibilities may evolve over time given organization, technological and/or staffing changes. At any point other duties may be assigned. Essential Duties and Responsibilities include the following. Display working knowledge of bank application software by utilizing data terminals to obtain customer information, account balances, account transactions, etc. Function as a primary contact with the public, serving customers in a cordial manner and fostering a positive customer experience with each interaction. Process a variety of transactions using judgment regarding the validity of transactions presented. Refers questionable transactions to a supervisor or manager. Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and cash checks within established guidelines. Process deposits and payments received by mail, night drop, and in the ATM. Prepare daily settlement of ATM cash. Maintain a satisfactory proving record and prepare daily cash settlement of teller cash. Provide customers with appropriate applications for Debit and ATM Cards, Online Banking and Bill Pay. Adheres to Teller policies and procedures. Answers incoming calls and responds as appropriate to serve the needs of the caller Open Savings accounts, Debit and ATM cards, Net Teller and Bill Payer accounts, originate new safe deposit contracts and assist customer with access to safe deposit boxes. Interact harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork. Demonstrates knowledge of branch capture which includes processing daily work, maintenance of equipment, start and end of day procedures. Demonstrates a general understanding of Vault procedures Conform to acceptable punctuality/attendance standards as expressed in the Employee Handbook. Perform additional duties as required.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Knowledge of Database software and Internet software.
• Demonstrated knowledge of debits and credits.
• Working knowledge of the EZ Teller Jack Henry, Office Communicator and Cisco telephone systems and maintain a satisfactory proving record.
• Experience with customer relations.
• Demonstrated ability to use a computer.
• Willingness to learn and speak with customers about products and services and to learn cross-selling skills.
• Excellent communication skills.
• Detail oriented, with patience for performing repetitive tasks.
• Regularly required to stand; use hands to finger, handle, or feel and talk or hear.
• Frequently required to reach with hands and arms.
• Occasionally required to walk.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• This position requires travel between branches as assigned.

Nice To Haves

• The noise level in the work environment is usually moderate.

Responsibilities

• Travels between branches as assigned to assist customers with a variety of transactions.
• Represents Camden National Bank to all existing and potential customers.
• Display working knowledge of bank application software by utilizing data terminals to obtain customer information, account balances, account transactions, etc.
• Function as a primary contact with the public, serving customers in a cordial manner and fostering a positive customer experience with each interaction.
• Process a variety of transactions using judgment regarding the validity of transactions presented.
• Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and cash checks within established guidelines.
• Process deposits and payments received by mail, night drop, and in the ATM.
• Prepare daily settlement of ATM cash.
• Maintain a satisfactory proving record and prepare daily cash settlement of teller cash.
• Provide customers with appropriate applications for Debit and ATM Cards, Online Banking and Bill Pay.
• Adheres to Teller policies and procedures.
• Answers incoming calls and responds as appropriate to serve the needs of the caller.
• Open Savings accounts, Debit and ATM cards, Net Teller and Bill Payer accounts, originate new safe deposit contracts and assist customer with access to safe deposit boxes.
• Interact harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork.
• Demonstrates knowledge of branch capture which includes processing daily work, maintenance of equipment, start and end of day procedures.
• Demonstrates a general understanding of Vault procedures.
• Conform to acceptable punctuality/attendance standards as expressed in the Employee Handbook.
• Perform additional duties as required.

Benefits

• Robust medical, dental, and vision insurance packages
• Generous time off, including paid federal holidays and paid day off for your birthday
• 401(k) retirement savings plan
• Tuition reimbursement, professional development, and career growth opportunities
• Employee assistance program
• Comprehensive wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED