Teller / Customer Service Representative - Bismarck Gateway Full-Time
About The Position
Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Bismarck Gateway Office. This role focuses on day-to-day banking services, relationship building, and delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you! At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference — creating a “Better Way of Life” for our customers, communities, and team members.
Requirements
- High school diploma or equivalent.
- 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
- Strong attention to detail and accuracy.
- Positive attitude and genuine desire to help others.
Responsibilities
- Assist customers with routine banking transactions while providing a welcoming, professional experience.
- Support customers in opening new accounts and understanding products that fit their financial needs.
- Maintain balanced cash drawers and follow all cash-handling expectations.
- Adhere to Bank policies, security guidelines, and customer service standards.
Benefits
- medical, dental and vision coverage options
- 401(k) with match
- PTO
- wellness options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
