Customer Service Representative / Teller (Part Time)
About The Position
Star Bank is seeking a part-time Teller/Customer Service Rep for our offices in BOTH Annandale and Maple Lake, Minnesota. The employee who is hired will work in both locations. This role requires an outgoing, energetic personality and a commitment to providing great customer service. We are looking for a candidate with strong problem-solving skills, good organizational/follow-through skills, and the ability to work as a dependable team player in an established, family-owned, independent community bank. The ideal candidate will be willing to take on new tasks to improve efficiency.
Requirements
- Outgoing, energetic personality
- Great customer service skills
- Strong problem-solving skills
- Good organizational/follow-through skills
- Proficient with Microsoft Word, Excel, Outlook, and other Windows-based systems
- Computer ability and typing skills
- Ability to learn quickly on the computer and adapt as necessary
- Minimum of 1-year of experience as a Teller -OR- other professional cash handling or banking experience
- Comfortable handling and being responsible for cash in a responsible manner
- Willing to work every Saturday that Star Bank is open in Maple Lake
- Ability to remain stationary in a restricted workspace for as much as 50% or more of the typical work day
- Ability to stand for extended periods
- Ability to meet the additional 'reaching' needs of the Drive-Thru
- Ability to lift and carry bags weighing more than 10 lbs
Nice To Haves
- Compliance and BSA knowledge
Responsibilities
- Cashing checks
- Depositing bank transactions
- Providing overall customer service in-person, via phone, and via email
- Learning and maintaining Star Bank product knowledge
- Staying abreast of rules and regulations which affect bank operations
- Safeguarding bank assets by maintaining drawer limit, balancing customer transactions, and meeting transaction standards
- Acting as a back-up for incoming phone calls as needed
- Performing miscellaneous duties as assigned
- Rotating shifts as needed
- Attending mandatory staff meetings and training sessions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
