Telephone Receptionist /Appointment Scheduler

Talley Eye Institute•Evansville, IN

1d•Onsite

About The Position

Talley Eye Institute is seeking an enthusiastic Telephone Receptionist/Appointment Scheduler to join our group. This individual answers and routes phone calls throughout the day, schedule patient appointments, performs various clerical duties, interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below: Originally founded as Talley Eye Care by Terry W. Talley, MD in 1972, Talley Eye Institute has grown to now include nine specialists and provide care to patients in three states with eight satellite clinics. Talley has been the trusted and experienced leader in eye care in the area for nearly 50 years and continues to have one of the largest referring networks of optometrists in the region. Talley Eye Institute is dedicated to providing patient-centered, compassionate care with cutting-edge technology using the latest and best techniques, equipment, and trainings to provide the utmost in innovative patient care. All doctors and staff at Talley Eye Institute have a common goal of preserving, enhancing, and maximizing vision, one patient at a time.

Requirements

Excellent organizational, verbal and written communication skills.
Ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
Computer literacy.
Strong organization with attention to detail.
Empathetic personality with concern for patients’ needs.
Knowledge of Microsoft® Excel
Entry level experience with a willingness to learn, work in healthcare and provide exceptional customer service.

Responsibilities

Professionally answer incoming calls to input patient information, including demographic and insurance information, and preparing appropriate paperwork for outgoing mailings
Schedule patient appointments
Protects patients' rights by maintaining confidentiality of personal and financial information.