Telephone Receptionist /Appointment Scheduler

Talley Eye Institute•Evansville, IN

21h•Onsite

About The Position

Talley Eye Institute is seeking an enthusiastic Telephone Receptionist/Appointment Scheduler to join our group. This individual answers and routes phone calls throughout the day, schedule patient appointments, performs various clerical duties, interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below: Essential Functions Professionally answer incoming calls to input patient information, including demographic and insurance information, and preparing appropriate paperwork for outgoing mailings Schedule patient appointments.

Requirements

Must have excellent organizational, verbal and written communication skills.
Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Computer literacy.
Strong organization with attention to detail.
Empathetic personality with concern for patients’ needs.
Knowledge of Microsoft® Excel
Entry level experience with a willingness to learn, work in healthcare and provide exceptional customer service.

Responsibilities

Professionally answer incoming calls to input patient information, including demographic and insurance information, and preparing appropriate paperwork for outgoing mailings
Schedule patient appointments