Telephone Operator - Every weekend (Saturday and Sunday) from 3pm to 11pm

Tower Health • Philadelphia, PA

6h • Onsite

About The Position

The Telephone Operators are responsible for answering and directing all incoming outside and in house calls. The major responsibility of the operators is to provide approved patient information upon request, page physicians and services on call upon request, keep on call schedules updated in the hospital paging system and alert hospital staff to all medical emergencies called in following hospital procedures. Telephone operators also direct patients and visitors to all areas in the hospital using the hospital link system and are also trained to provide pager support services for hospital staff.

Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
• Relevant Experience
• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Multi Line Telephone Operational Skills
• Multitasking

Responsibilities

• Answering and directing all incoming outside and in house calls.
• Providing approved patient information upon request.
• Paging physicians and services on call upon request.
• Keeping on call schedules updated in the hospital paging system.
• Alerting hospital staff to all medical emergencies called in following hospital procedures.
• Directing patients and visitors to all areas in the hospital using the hospital link system.
• Providing pager support services for hospital staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED