A.M. Telephone Operator/Receptionist (Part-Time)

Lake County•Waukegan, IL

5d•Onsite

About The Position

Under general supervision, performs general receptionist duties, answers calls and operates the Lake County telephone switchboard. The employees in this position may also perform clerical tasks. Work is performed in accordance with prescribed procedures. Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam. Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).

Requirements

Read, write and speak both English and Spanish languages.
One year of experience as a receptionist or in general clerical work.
High school diploma or GED equivalent.

Responsibilities

Greet visitors to the County building by serving as a first source of information.
Answer calls placed to the main County number and route calls to the appropriate department.
Answer basic questions concerning department services.
Maintain a list of departments to route calls to.
Provide directions to visitors, and occasionally, bring them to specific locations based on the situation and individual needs.
Manage and maintain the sign-in/out process for mobility devices, such as wheelchairs and scooters.
Train and support youth summer interns assigned to the Information Desk.
Manage and secure Lost and Found items.
Manage Surplus web page on Lake County’s employee website.
Maintain stock of printed County materials, such as flyers and brochures, to provide the public at the Information Desk.